solution · Research & Mystery Shopping
Research & Mystery Shopping
Your customers' real experience, measured by anonymous, verified evaluators.
Anonymous, verified evaluators visit your stores as real customers and measure what no spreadsheet shows: service, queue time, operational standards and adherence to the brand playbook.
+1Mpotential evaluators
5k+cities
D+1to results
what takes the stage
Market intelligence & GTMProduct, service and satisfaction researchFranchise standardizationCampaign and POS-material auditNPS / BrandingMystery shoppingConsumer interviewShopping experienceMystery investorCustomer data updatesAccreditations (PAT, benefits, assistance)
how it works
01
Verified evaluators
Validated profile and a track record of quality on the platform.
02
Tailored questionnaire
An evaluation script designed with your team.
03
Results by D+1
Structured answers and photos in your dashboard the next day.
04
Nationwide sample
From capital to countryside — the same yardstick across every store.